Offerings

Smart IVR Integrations

Kognitive's Smart IVR Integration solution brings customer experience second to none. We start with customer engagement and solve everything around it. We build integrations that are seamless and are smart. Our integrations bring your interactions to life. We partner at every step of the process with you to enhance your customers interactions. Kognitive's rich experience framework (REF) brings your business Interactive Voice Response (IVR). Reach out to us and we will help you see it, feel it, sense it.

Voice Analytics

While it's of utmost importance to understand - what your customer is saying. How they are saying and even more relevant is to also know why they are saying and about what they are saying. Kognitive's Voice Analytics offering is ready to help you get started, right away. Our deep learning algorithms help you get to your customer like never before.

Customer Engagement Visualization

Real Estate and
Construction

We have had to start competing on quality of life in a way that they never had to before — leading to higher ratings from consultants.

Travel and Aviation
Consulting

We always develop strategies specifically designed to meet and reflect the company’s requirements.

Retail and Consumer
Products

We are serving the best practices and using highly sophisticated technology to satisfy the needs of clients.

As you embark on your journey to take work towards building your customer's experience, yes, we literally mean every customer - every 'bit' of what they are conveying. We bring the emotions to beautiful visualizations so you have the power in quickly adjusting any part of your omni channel interactions to true north.